2: For issues or questions, please reach out to our customer center: firstname.lastname@example.org.
2. Coupon Code Discount code is created to use in checkout. How to use it? 1. Enter the discount code input box and tap your discount name. 2.Click Apply. Notice: If you want to remove the discount code from the input box, then tap the X button.
3. Gift Cards When you successfully purchase a Gift Card, an email regarding Gift card code will be sent to you soon.
2. Where is my order? Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here. Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.
3. Tips for shipping
1) A telephone number is required for delivery. Leave the correct email address in your order so that order confirmation and shipping confirmation will be sent.
2) APO/FPO & PO Boxes are not accepted. We will refund you the shipping fee if you pay additional fee with a PO box address.
3) For Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, and the Virgin Islands, there will be a little bit shipping fee.
4) Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Chelitte.
Shipping confirmation will be sent when your order is fulfilled and shipped to the destination. Please feel free to contact us if you don't receive any notification in 7 days. Email to: email@example.com.
Any order can be easily canceled before shipping from the warehouse. Contact our customer service to request the refund if you really want to.
2) Cancellation Success
You will receive an order cancellation email notification when customer service is successful to cancel an order. Please ensure your email address is correct. Note: If you don't receive any order or shipping info, you can inquire customer service for a confirmation.